Custom Phone Case – Theme CheongSam 01

• Please make sure the phone model you select is correct, we won’t make another replacement unit if the fault is on customer. Otherwise, If the item is out of stock or have any issue that are on our fault, we will send a replacement unit /100% Refund /you may pick another same value item as substitution.

• We always check the item quality before we send out the item, we are not responsible for any losses or damage on item during shipping. However, please contact us if you have any problem with the item after you received it.

• Due to all monitor has different color settings, so we do not accept return/cancellation/refund order based on reasons like colour deviation, quality below expectation, etc.

• Due to the items are custom-made, hence the sold item is not refundable or exchangeable.

• If there are any problem with the parcel after you have received it, please contact us immediately. If you contact us too late, we might not be able to resolve the case for you. For more information, please visit : https://www.sparklife.my/refund-exchanges-faq/

• The order process & delivery time of our products are already written on our Delivery & Shipping Section. For more information, please visit : https://www.sparklife.my/delivery-shipping/