All Custom Phone Case Are Pre-Order & Custom Made Products
Pre-order items take 10-14 business days to post out upon payment verification & design confirmation. We cannot ensure every pre-order item is available and able to arrive on time until further update by suppliers. Thus, Customers have the right to request for the refund on the same value or change to others products if the pre-ordered items yet to arrive after 21 working days; otherwise, there are not allowed for refundable/changeable.
We strongly recommend Customers whom well patience to order those pre-order products.
By using our online shop and paid for your ordered items neither ready stock nor pre-order, represent that you have read, understood and accepted the above terms and conditions, and agree to be bound by them.
Delivery Fee & Shipping Time
– A flat rate of RM8 postage for West Malaysia & RM 13 postage for East Malaysia will be charged for each address. If you purchase 2 custom phone cases*(More than RM50), We will provide FREE DELIVERY to West Malaysia & only RM5 postage for East Malaysia.
– All custom phone cases are pre-order so It takes around 10~14 business days( excluding weekend and public holiday) to post out after the design confirmation has been done.
– Sometimes we might have delay issue that’s beyond our control, such as: weather, custom checking, public holiday, COVID-19 etc.
– We will notify you the tracking number after we have posted your parcel. After your order has been shipped, normally it will takes 1-4 business days to reach your doorstep for area in West Malaysia, 3-8 business days to reach for area in East Malaysia.
* Business days = Monday to Friday(Excluding Weekend & Public Holidays)