The item will send out after email confirmation from the buyer and estimate to arrive to your delivery address within 1-2 weeks working days. Please note there will be delay on delivery duration during peak holiday day or season

Note: If the confirmation isn’t made, the item will not be proceed to the next step. (Either Printing/Delivery)

You will receive a confirmation email. Haven’t received an email? Please make sure you check your spam. 

When you have chosen a bank transfer and haven’t make the payment, you can cancel your order. When you have already make the payment , please contact us right away by emailing us or find us in the live chat. We can only cancel your order when it’s not in production yet.

Please send an email [email protected] or contact us via live chat button to with photo of the problem. Contact us right away and we will offer you a good solution.

There can be a slight delay on the delivery so please don’t worry too quickly. However when your order is way too late, you can send an email to [email protected] or contact us via live chat.

We provide FREE DELIVERY within Malaysia for orders over RM120 and above. A flat rate of RM8 postage for West Malaysia & RM 13 postage for East Malaysia will be charged for orders below RM90.

For Shipping to Singapore , we will charge a flat rate of RM38 and there is no free shipping offer.

Sorry, Currently we only ship within Malaysia. If you have intention to buy our products from other countries, you may contact us by email to [email protected] or you can direct message us by using the live chat !

Once we have shipped, you will receive your tracking number in an email, which you can then use to track your parcel at http://www.poslaju.com.my/track-trace-v2/ (Please allow some time for PosLaju to update their system)

You may drop us an email at [email protected] or find us at the live chat as soon as possible. Once the parcel is sent out, we won’t be able to help you change the shipping details.